Shipping policy

Elloré Shipping Policy

At Elloré, we strive to ensure your orders are processed and delivered as quickly and efficiently as possible. Please read our shipping policy below for detailed information on our processing and delivery timelines.

1. Order Processing Time

  • All orders are processed within 24-72 hours (excluding weekends and holidays) after receiving your order confirmation email.

  • Once your order has been processed, you will receive a shipping confirmation email with your tracking information.

2. Shipping Timeframes

  • Delivery times may vary depending on your location. Our estimated delivery timeframes are:

    • Domestic Orders: 5-10 business days

    • International Orders: 7-12 business days

  • Please note that these timeframes are estimates and may be subject to delays caused by customs processing, weather conditions, or other unforeseen circumstances.

3. Shipping Costs

  • Shipping costs will be calculated at checkout based on your location and the size of your order.

  • From time to time, we may offer free shipping promotions. Please check our website for any ongoing offers.

4. Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email. Use this number to track your package on the carrier’s website for real-time updates.

 

5. Undeliverable or Lost Packages

  • If your package is returned to us due to an incorrect shipping address provided at checkout, additional shipping fees may apply for re-delivery.

  • If your package is lost during transit, please contact us at infoelloreshop@gmail.com so we can assist you in resolving the issue.

6. Delays and Exceptions

  • While we aim to meet our delivery timeframes, delays may occur due to unforeseen circumstances beyond our control (e.g., customs delays, weather events, or carrier issues).

  • We are not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

7. Contact Information If you have any questions about our Shipping Policy or need assistance with your order, please contact us:

  • Email: infoelloreshop@gmail.com

Thank you for choosing Elloré. We’re committed to delivering your orders with care and efficiency!